[Staff] Report Triage Guide — Priority & Response Times - Printable Version +- TalkativeTurtles (https://talkativeturtles.club) +-- Forum: Staff Area (https://talkativeturtles.club/forumdisplay.php?fid=5) +--- Forum: Reports & Mod Queue (https://talkativeturtles.club/forumdisplay.php?fid=23) +--- Thread: [Staff] Report Triage Guide — Priority & Response Times (/showthread.php?tid=145)

[Staff] Report Triage Guide — Priority & Response Times - Zero Two - 06-28-2026 Not all reports have equal urgency. This guide defines priority levels and expected response times. Priority 1 — Act immediately (within 2 hours) Spam with malware, phishing, or scam links Doxxing - personal information posted without consent Illegal content of any kind Direct threats against identifiable individuals Action: remove the content first, handle the account after. Do not leave harmful content up while you deliberate. Priority 2 — Same day Targeted harassment in an active thread Ban evasion accounts actively posting Misinformation being spread in a fast-moving thread Priority 3 — Within 48 hours General rule violations (off-topic posts, minor rudeness) Spam without malicious links (promotional posts, low-effort advertising) Duplicate threads Incorrect forum section Priority 4 — When you get to it Requests to move or merge threads Minor formatting issues flagged by users Outdated information in old threads After handling a report Post a brief update in the report thread here: what the report was, what action was taken, and by whom. This keeps the team aligned and creates a record for appeals.